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Nuron

by BankSocial®

Employee Experience Layer

Nuron: Employee Orchestration

AI-powered employee platform for servicing, approvals, risk operations, and fraud management. Orchestrate every product and workflow from one intelligent interface.

Bank-Grade Security
AI-Powered Intelligence
Real-Time Operations
Mission Control

Nuron Command Center

Your centralized operations hub for managing all BankSocial products, workflows, and consumer services. Real-time visibility into every transaction, approval, and operation across your institution.

Nuron Command Center Dashboard

Real-Time Dashboard

Live metrics, alerts, and operational status across all products

Unified Workflows

Manage approvals, cases, and tasks from one intelligent interface

Role-Based Access

Customized views and permissions for each team member

AI-Powered Insights

Intelligent recommendations and automated decision support

Unified Operations Platform

Orchestrate all four BankSocial products plus your core operations from one powerful interface

Consumer Servicing

  • 360° consumer view across all products
  • Transaction history and account management
  • Assisted account opening and onboarding
  • Product enablement and feature access

Fraud & Risk Operations

  • Real-time fraud alerts and case management
  • Dispute resolution and chargeback handling
  • Pattern detection and behavior analytics
  • Recovery workflows and consumer communication

Approvals & Workflows

  • Multi-level approval processes
  • Business account transaction reviews
  • High-value transaction oversight
  • Configurable workflow automation

Reporting & Analytics

  • Real-time operational dashboards
  • Compliance reporting and audit trails
  • Performance metrics and KPI tracking
  • Custom report builder
Proprietary Infrastructure

CoreTalk: Direct Core Integration

Our proprietary core abstraction layer connects BankSocial—or any third-party system—directly to your core without expensive, latency-ridden middleware.

Lower Latency

Direct core connections eliminate middleware hops, reducing transaction times and improving consumer experience.

Cost Savings

Avoid expensive third-party core abstraction fees. CoreTalk is included with BankSocial at no additional cost.

Universal Compatibility

Works with all major cores—Symitar, Jack Henry, FIS, Fiserv, and more—plus any third-party system.

Security First

Bank-grade encryption and compliance with all financial industry security standards.

How CoreTalk Works

1

BankSocial API Request

Your application sends a request

2

CoreTalk Translation

Converts to core-native format

3

Direct Core Execution

Your core processes instantly

4

Real-Time Response

Results returned immediately

Own Your Integration Layer

CoreTalk gives you complete control over your core integration without vendor lock-in or recurring fees. It's the foundation that makes Nuron's unified operations possible.

✓ No Middleware Fees
✓ Sub-100ms Latency
✓ Any Core, Any System
✨ Powered by AI

AI Copilots for Every Operation

Intelligent assistants that help your team work faster, make better decisions, and provide exceptional consumer service

Fraud Copilot

Real-time fraud pattern detection with AI recommendations for immediate action. Analyzes consumer behavior, flags suspicious activity, and suggests interventions.

Powered by ML

Consumer Service Copilot

Contextual consumer insights during service calls. Pull up transaction history, account details, and product usage in one view with AI-suggested next actions.

Context-Aware AI

Risk Copilot

Automated risk scoring for transactions and account openings. Flags high-risk operations and routes them through appropriate approval workflows.

Predictive Analytics

Compliance Copilot

Automated KYC/AML reviews with AI-flagged suspicious activity. Generates reports, tracks audit trails, and ensures regulatory adherence.

Regulatory AI

Operations Copilot

Workflow automation and task prioritization. AI identifies bottlenecks, suggests process improvements, and automates routine operations.

Process Intelligence

Approvals Copilot

Intelligent routing of requests to the right approvers. AI assesses urgency, risk level, and expertise needed for each approval workflow.

Smart Routing
AI-Powered Support

Pre-Trained AI Copilots

Intelligent AI assistants provide instant, expert guidance on operations, compliance, and consumer service—available 24/7 through natural conversation.

  • Pre-Trained on Operations

    Trained on banking operations, workflows, and best practices

  • Natural Conversation

    Ask questions in plain language and get expert-level answers instantly

  • 24/7 Availability

    Always available to assist with operational inquiries and workflows

  • Context-Aware Responses

    Understands your operations and provides relevant, actionable guidance

AI Copilots Demo

See how AI copilots assist with operations and consumer service

Employee Control Center

Manage Every Product from One Dashboard

Nuron gives your team complete operational control over all BankSocial products with role-based permissions, approval workflows, and real-time oversight

Unified Employee Control

Nuron brings all operational controls for Prospera, Remint, Secura, and Verifiied into one powerful employee dashboard. Your team can manage every product, approve workflows, and service consumers—all from a single, AI-powered interface.

Schedule Demo
Powered by Substrate

The Intelligence Behind Nuron

Nuron's AI copilots, decision support, and automated workflows are powered by Substrate—BankSocial's AI Operating System for financial institutions. Substrate's private, governed intelligence layer transforms your institution's data into the foundation that fuels every Nuron interaction.

Empower Your Team with AI

Give your employees the tools they need to deliver exceptional service and manage operations efficiently